Fort Drum

Location
Centrally located in one of the most unique and beautiful places around the world, Fort Drum is approximately 30 miles from Canada, with the Great Lakes to the west and Mountains to the east, Fort Drum is located near Watertown, NY, in Jefferson County.

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History

Named after Lt. Gen. Hugh A. Drum, commander of the First Army during World War II, Fort Drum has been used as a military training site since 1907. However, the Army’s presence in the North Country may be traced back to the early 1800’s when a company of infantry soldiers was stationed at Sackets Harbor to enforce the Embargo Act and control smuggling between northern New York and Canada. Presently, Fort Drum consists of 107,265 acres and is home to the 10th Mountain Division. Its mission includes the command of active component units assigned to the installation, administrative and logistical support to tenant units, support to active and reserve units from all services in training at Fort Drum, and planning and support for the mobilization and training of almost 80,000 troops annually.

Mission

Home to the 10th Mountain Division, Fort Drum’s mission is to provide quality installation support to our Soldiers and their Families that is equitable to their quality of service and sacrifice to our Nation.

Population Served

Fort Drum serves a wide range of Soldiers, Families, DoD personnel, Civilians, retirees and joint services personnel. Residents of the communities located around Fort Drum work in partnership with the installation to provide invaluable service to all Soldiers and Civilians.

Base Transportation

Several taxi companies operate on post. The cost is approximately $5 per person one way on post. Average cost for taxi service from Fort Drum to Watertown is $10-15. The following contains the names and phone numbers of taxi companies in the local area and are not in any particular order.

Sponsorship

All Army personnel arriving at Fort Drum will report to the Reception Activity Welcome Center, Clark Hall, building P-10720 Mount Belvedere Boulevard. The Reception Activity Welcome Center is open 24 hours a day. The Welcome Center staff is available to assist you in all aspects of your arrival/in-processing. Call 315-772-7529, or DSN 312-772-7529, or toll free 1-800-661-7158.

Temporary Quarters

Most newly arriving Soldiers and Family members will be temporarily housed in Army lodging at the Fort Drum Inn. Those on PCS orders have priority. Call 15-772-8154 or DSN 312-772-8154 for reservations.

Relocation Assistance

Fort Drum’s Relocation Readiness Program offers the following Services: Drum Soldier & Family Newcomer’s Orientation, Drum Family Welcome Tour, Fort Drum Inn Visits, Relocation Outreach, Relocation Counseling Services, Settling-in Services (to include Reentry Assistance for those returning from foreign assignment), Pre-departure assistance for PCS, ETS, and Retirement, Lending Closet, and limited Citizenship and Immigration assistance for cases involving Spouses and children of DoD ID card holders. Contact Relocation Readiness at 315-772-6566 or DSN 312-772-6566 for more information. The Lending Closet is located at Army Community Service. Contact 315-772-6557 or DSN 312-772-6557 for more information.

Critical Installation Information

Fort Drum is experiencing rapid growth. The overall housing market in the local Fort Drum area is very challenging with deployments and re-deployments greatly effecting occupancy rates.  New housing construction continues very slowly.

  • In the winter, Fort Drum does get below-zero degree temperatures from time to time. If arriving during winter months make sure you have warm, heavy clothing with you including winter jackets, snow boots, thick gloves or mittens, and hats.
  • If arriving during the winter months be sure to bring a snowbrush and ice scrapper with you or purchase one immediately upon arrival.

All pets must be registered with the town where the pet resides. Pets residing on Fort Drum must be registered with the Town of LeRay. In addition, per Garrison policy, all pets residing on Fort Drum must be registered with the Veterinary Clinic and micro-chipped within 30 days of arrival to their new duty station.

arrival Information

If your arrival is at Hancock International Airport in Syracuse, New York it is your responsibility to coordinate and complete your travel to Fort Drum. Ensure that you save all your receipts so that you can make an appropriate travel claim when you in-process the installation. Listed below is some general information that may assist you in your travel decisions:

  • CPL Gregory J. Harris Military Courtesy Room — Located at Syracuse Airport next to baggage claim, the CPL Gregory J. Harris Military Courtesy Room provides a comfortable place for Soldiers and Family members to relax and grab a snack to eat when arriving or departing the area. The volunteers who staff the room will assist newly arriving Soldiers and Families with coordinating transportation, including free shuttle transportation to Fort Drum and paid bus service to Watertown. They can also assist with making hotel reservations. The Fort Drum Reception Activity shuttle makes trips to the airport to pickup newly arriving Soldiers and Families twice a day if needed and weather permitting. This service is free. The Military Courtesy Room is open Monday – Sunday, 7:00 a.m. to 2:00 a.m. Call 315-455-3440 or visit their website for more information.
  • Bus Schedule — Visit the Adirondack Trailways website for Bus Schedule and Fare Information, entering Syracuse, New York as the Departure Location and Watertown, New York as the Arrival Location. Pay particular attention to the Frequently Asked Questions section of the website. Pets are not allowed on the bus with the exception of service animals specifically trained to aid individuals with a disability. Shuttle Service to the William F. Walsh Regional Transportation Center (Greyhound/Trailways Bus and Amtrak) is available. Visit the CPL Gregory J. Harris Military Courtesy Room for assistance with making reservations if needed.
  • Shuttle Service — The Fort Drum Reception Activity shuttle makes trips to airport twice a day if needed and weather permitting. This shuttle is free. Commercial Airport shuttle service to Fort Drum is limited and expensive. On average, costs can exceed $150.00. Plan ahead and contact the CPL Gregory J. Harris Military Courtesy Room for more information on possible shuttle services and costs. Remember to obtain and save your receipts.
  • Taxi Service — Taxi service from Syracuse to Fort Drum is expensive with an average rate of $150.00. Typically, taxis do not provide receipts, you must ask for one. Ensure that you obtain receipts so that you can claim it as a travel expense.
  • Emergency Travel Assistance — If you require emergency financial travel assistance, contact the Red Cross Travel Assistance at 1-877-272-7337.  Additionally, Military OneSource can be contacted at 1-800-342-9647.
  • Remember, it is your responsibility to coordinate and complete your travel to Fort Drum. Plan ahead.

Contact Information

Adult Education Centers
Army Education Center
Pine Plains Activity Center
4300 Conway Road
Building P-4330 Education Center
Fort Drum, NY 13602
Phone 315-772-6878
Phone (DSN) 312-772-6878
Fax 315-772-8243
Fax (DSN) 312-772-8243

Barracks/Single Service Member Housing
Housing Services Office (HSO)/Single Service Member Housing
10720 Mount Belvedere Boulevard
Building P-10720 Clark Hall
2nd Floor Room A2-54
Fort Drum, NY 13602
Phone 315-772-6668
Phone (DSN) 312-772-6668
Fax 315-772-6383
Fax (DSN) 312-772-6383

Beauty/Barber Shops
Beauty Salon
10730B Enduring Freedom Drive
Building P-10730
Fort Drum, NY 13602
Phone 315-773-1990

Beneficiary Counseling Assistance Coordinators
Health Benefits Coordinator
Guthrie Ambulatory Health Care Clinic
11050 Mount Belvedere Boulevard
Building P-11050
Fort Drum, NY 13602
Phone 315-772-5111
Phone (DSN) 312-772-5111
Fax 315-772-6864
Fax (DSN) 312-772-6864

Casualty Assistance Officer
Casualty Assistance Officer
10720 Mount Belvedere Boulevard
Building P-10720 Clark Hall
1st Floor
Fort Drum, NY 13602
Phone 1-888-325-1601 / 315-772-6465 / 315-408-5912 After Hours
Phone (DSN) 312-772-6465
Fax 315-772-7835
Fax (DSN) 312-772-7835

Chapels
Main Post Chapel
10785A Chapel Drive
Building P-10785A
Fort Drum, NY 13602
Phone 315-772-5591
Phone (DSN) 312-772-5591
Fax 315-772-6725
Fax (DSN) 312-772-6725

Citizenship and Immigration Services
Relocation Readiness Program – Army Community Service
4330 Conway Road
Building P-4330
Fort Drum, NY 13602
Phone 315-772-6553 / 315-772-6566
Phone (DSN) 312-772-6553/6566
Fax 315-772-6965
Fax (DSN) 312-772-6965

Commissary/Shoppette
Commissary
10730 Enduring Freedom Drive
Building P-10730C
Fort Drum, NY 13602
Phone 315-772-6581
Phone (DSN) 312-772-6581
Fax 315-772-4785
Fax (DSN) 312-772-4785

Dental Clinics
Clark Hall Dental Clinic
10720 Mount Belvedere Boulevard
Building P-10720 Clark Hall
Fort Drum, NY 13602
Phone 315-772-0236
Phone (DSN) 312-772-0236
Fax 315-772-0224
Fax (DSN) 312-772-0224

Deployment/Mobilization
Mobilization and Deployment Program – Army Community Service
4330 Conway Road
Building P-4330
Fort Drum, NY 13602
Phone 315-772-2848
Phone (DSN) 312-772-2848
Fax 315-772-6965
Fax (DSN) 312-772-6965

EFMP – Family Support
Exceptional Family Member Program – Army Community Service
4330 Conway Road
Building P-4330
Fort Drum, NY 13602
Phone 315-772-5476
Phone (DSN) 312-772-5476
Fax 315-772-6965
Fax (DSN) 312-772-6965

Exchange(s)
Post Exchange
10730A Enduring Freedom Drive
Building P-10730A
Fort Drum, NY 13602
Phone 315-772-5638 / 315-773-0061
Phone (DSN) 312-772-5638
Fax 315-773-2123

Family Advocacy Program
Family Advocacy Program – Army Community Service
4330 Conway Road
Building P-4330
Fort Drum, NY 13602
Phone 315-772-6929
Phone (DSN) 312-772-6929
Fax 315-772-6965
Fax (DSN) 312-772-6965

Finance Office
Military Finance Customer Service
10720 Mount Belvedere Boulevard
Building P-10720 Clark Hall Lobby
Fort Drum, NY 13602
Phone 315-772-5529
Phone (DSN) 312-772-5529
Fax 315-772-7446
Fax (DSN) 315-772-7446

Hospital/Medical Treatment Facility(s)
Connor Troop Medical Clinic
10506 South Riva Ridge Loop
Building P-10506
Fort Drum, NY 13602
Phone 315-772-2778
Phone (DSN) 312-772-2778

Hospital/Medical Treatment Facility(s)
Soldier Readiness Center
10720 Mount Belvedere Boulevard
Building P-10720, 1st Floor
Fort Drum, NY 13602
Phone 315-772-0063
Phone (DSN) 312-772-0063
Fax 315-772-2800
Fax (DSN) 312-772-2800

Household Goods/Transportation Office (inbound)
Transportation Division PPSO (Personal Property Shipping Office)
10720 Mount Belvedere Boulevard
Building P-10720 Clark Hall
2nd Floor Room A2-42
Fort Drum, NY 13602
Phone 315-772-6384
Phone (DSN) 312-772-6320

Household Goods/Transportation Office (outbound)
Transportation Division PPSO (Personal Property Shipping Office)
10720 Mount Belvedere Boulevard
Building P-10720 Clark Hall
2nd Floor Room A2-42
Fort Drum, NY 13602
Phone 315-772-6314
Phone (DSN) 312-772-6314

Housing Office/Government Housing
Housing Services Office (HSO)/Army Community Housing (ACH)
10720 Mount Belvedere Boulevard
Building P-10720 Clark Hall
2nd Floor Room A2-54
Fort Drum, NY 13602
Phone 315-772-6668
Phone (DSN) 312-772-6668
Fax 315-772-6383
Fax (DSN) 312-772-6383

ID/CAC Card Processing
ID Cards/DEERS
10720 Mount Belvedere Boulevard
Building P-10720 Clark Hall
1st Floor
Fort Drum, NY 13602
Phone 315-772-5149
Phone (DSN) 312-772-5149

Legal Services/JAG
Legal Assistance/JAG
10720 Mount Belvedere Boulevard
Building P-10720 Clark Hall
2nd Floor Room A2-68
Fort Drum, NY 13602
Phone 315-772-5261
Phone (DSN) 312-772-5261
Fax 315-772-5311
Fax (DSN) 312-772-5311

MWR (Morale Welfare and Recreation)
Better Opportunities for Single Soldiers (BOSS)
2190 Nash Boulevard
Building T-2190
Fort Drum, NY 13602
Phone 315-772-7807
Phone (DSN) 312-772-7807

Temporary Lodging/Billeting
Army Lodging/Transient Lodging
2227 Officers Loop
Building T-2227
Fort Drum, NY 13602
Phone 315-772-5435
Phone (DSN) 312-772-5435
Fax 315-772-0225
Fax (DSN) 312-772-0225