USAG Baden Wuerttemberg (Heidelberg)


USAG Baden Wuerttemberg (Heidelberg) is centrally located in Germany, about 1 hour drive southwest from Frankfurt/Main. In addition to the Heidelberg Kasernes, the garrison includes the towns of Schwetzingen, located just south of Heidelberg, and Germersheim, located about 30 minutes south of Heidelberg. The base operator’s phone number is 011-49-6221-57-113 or DSN 314-370-1330.

If you have questions or desire information on grave sites and memorials within Europe, visit the American Battle Monuments Commission. For general information on U.S. Army Europe visit the Headquarters U.S. Army Europe’s website.

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The Heidelberg community is full of military tradition. When Americans arrived in Heidelberg on March 30, 1945, the city became the home of the Army’s European Headquarters (USAREUR and 7th Army), 7th Army Reserve Command (7th ARCOM), and 5th Corps (V Corps) Headquarters. General George S. Patton was the first peacetime commander of American Forces in Heidelberg. Today, there are approximately 16,000 military members, dependents and Department of Defense (DOD) civilians living and working in Heidelberg, and the community is recognized as one of the best military communities in the United States Army, Europe (USAREUR). For more information visit the Heidelberg Community homepage.


The USAG Baden Wuerttemberg (Heidelberg) community mission is to provide support activities and force protection safeguards for our community.

Population Served

The USAG Baden Wuerttemberg (Heidelberg) is the home to a medium-sized community. Over 16,000 service members, Department of the Army civilians, and family members live in this community.

Base Transportation

The military shuttle bus regularly connects most of the installations.


EASI-Gate (European Assignment/Sponsorship Integrated Gateway) is the one-stop real time web-based portal for Soldiers on orders to Europe. Register for a sponsor as soon as you are notified of the assignment. Your sponsor can help with information about your new unit and the Heidelberg area, as well as answer any questions you might have. DoD civilians and contractors should contact your gaining Civilian Personnel Office or future supervisor for assignment of a sponsor.

The Heidelberg Middle School and Heidelberg High School offer sponsors for their incoming students. Just contact the school for more information or contact Army Community Services (ACS) at 011-49-6221-57-6883/6975, DSN 314-370-6883/6975.

Ninety days prior to your arrival date, your sponsor can contact the post office and complete DA Form 3955 to obtain a mailing address for you to begin forwarding your mail. All mail received will be held for your arrival. If you are delayed in route, it is imperative that you notify your sponsor to inform the post office so that your mail will not be returned to sender.

Arrival in Frankfurt — The Frankfurt Gateway Reception Center is operating in the Sharaton Hotel across from Terminal 1 at Frankfurt Airport; most flights come into there (except Delta, and they have a cadre to get Soldiers to the location using the airport shuttle buses which stop right at Sheraton). From Terminal 1, there is a sky way accessible via escalator or elevator that leads right to reception/greeting folks. Walk across the sky way and the reception desk on the left is manned from 6:30 am – 12:00 am. Assignment verification happens there; those that are good basically givena load/manifest time to be on the bus (which stages from just below the sky way). Those that have been diverted, etc., go to an area on the 9th floor to get pinpoint orders. There is a luggage storage area, and in the 9th floor is a waiting area w/big screen TV, about 6 computers w/internet, a child play area, bathrooms etc.

Temporary Quarters

U.S. Army Guesthouse located in Bldg. 4527 on Patrick Henry Village offers high-quality transient accommodations to government personnel on TDY or PCS status. For information and reservations, call 001-49-6221-795100, DSN 314-370-1700 or 314-388-9387.

Single soldiers and geographic bachelors seeking on-base quarters are issued billet space by the Single Soldier Quality of Life (SSQL) NCO in their unit. Soldiers with rank E-6 and below go straight to the barracks in their unit.

Married soldiers traveling with deferred travel for family members will be housed at the unit or the Bradley Inn (again, based on rank) until temporary or permanent housing becomes available. Married soldiers with concurrent family travel will be housed at the Bradley Inn, regardless of rank, until temporary or permanent housing becomes available.

Relocation Assistance

The ACS Loan Closet provides standard household items such as kitchen utensils, ironing boards, irons, strollers, and car seats on a temporary basis to incoming and outgoing soldiers, civilians, and family members. Please note that the Loan Closet does not have linens, blankets, pillows, or towels. It is advisable that you mail linens or bring some with you if you do not want to buy new ones once you arrive here. To use the Loan Closet you need a copy of your orders and your own means of transporting the items. The orders cannot be more than 60 days old.

A briefing by an Army Community Service (ACS) Relocation Readiness Program representative is part of the initial in-processing through the Central Processing Facility.

Critical Installation Information

  • Exceptional Family Member Program (EFMP) — Screening must be completed before you PCS to Germany.
  • If your dependents are not command sponsored, you cannot be assigned quarters until you command sponsored.
  • Command sponsored families reporting to USAG Baden Wuerttemberg (Heidelberg) community will be assigned temporary, permanent quarters as available. It is imperative that you bring all essential items such as linen, blankets, pillows, towels etc. ahead of time. You should not bring large lectrical appliances such as washers, dryers or microwave ovens due to electrical current in Germany.
  • International dialing from the U.S is 011 followed by the country code 49 and then the area code (minus the first zero). ACS at 06221-576975 would be 011-49-6221-576975.
  • There are several dogs (Bull-Terrier, Stafforsshire-Bullterriers) that come under the dangeous dogs law and they are not permittted to be brought into country. Pets topic for a detailed discussion of allowable pets.
  • As of 8 April 08 all child care seats must meet European standards ECE-44/03 or ECE 44/04.
  • USAG Baden Wuerttemberg (Heidelberg)
    Czernyring 14
    Gebaude 3850, Raum 170
    Bldg. 3850, Room 170
    Heidelberg, Germany 69115
    Phone 011-49-6221-57-6883
    Phone (DSN) 314-370-6883